Common questions & answers.

FAQ's

Why choose in-ground?

Our in-ground basketball hoops are constructed with the highest quality materials, featuring galvanized steel that ensures durability and longevity. Designed to withstand all weather conditions, these hoops won't fall over or budge when you shoot, providing stability for the ultimate playing experience. Unlike traditional water-filled hoops, our in-ground models allow for dunking without worry.

Plus, if you decide to move, you can take your hoop with you! Simply install a new in-ground anchor kit at your new location for continued enjoyment.

Is everything included?

Our basketball system comes complete with everything you need for the perfect game. Inside the box, you'll find the anchor kit, backboard, post, extension arms, and all required hardware for easy assembly. Fitted all weather pole padding is included with all City Hoops basketball hoops to ensure worry-free enjoyment.

Rest assured, printed instructions are included in the box for straightforward setup. Additionally, you can access these instructions in our resource center for early installation of the footing or incase you lose the printed copy.

Please note that concrete mix for the in-ground footing is not included.

Limited Lifetime Warranty

City Hoops Basketball Hoops are built to outlast and offer a limited lifetime warranty covering all basketball play. It is constructed of galvanized steel, black-powder coat finish, and stainless steel hardware. You can contact us with any issues, if any and our DIY Court team will be happy to assist you.

Do you have installation instructions online?

Of course. Please visit our resource center. Do-it-yourself installation is easy with a couple friends or family members. Your local landscaper or general contractor is likely very experienced in footings and the final basketball system assembly. Feel free to provide the appropriate assembly manual for your desired system from our resource center.

Do you supply contractors?

Definitley. Please visit our contact page to learn about our Dealer Program. We'd love to be your trusted and reliable supplier.

Where do you ship?

We ship across the United States. Our dedicated logistics team ensures fast and reliable shipping tailored to your order. Whether it's a small package or a bulk shipment (freight / LTL), we handle the best method required for delivery across the United States